We are happy to help.
Email darklord@ricardocurtis.com and we will get back to you as soon as we can. Please include what you were doing in the app when the problem happened.
Tap the big orange SCAN button on the Home screen, point your camera at the page, and hold steady. The app finds the page and captures it automatically.
It sends the document's text securely to our server, which uses AI to write a short, plain-language summary. Your original text is never stored on our server.
Only on your device, in the Library. Delete a document there (or delete the app) and it is gone.
Subscriptions are handled by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, then BIG Reader Premium. You can also restore purchases from the app's Settings screen.
Read our privacy policy.